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Shipping & Returns

We ship to the US

Our goal is the child enjoyment as she plays with her doll.
If you encounter any problem concerning our products, just email us at info@nationofdolls.com.

TERM: We will require prepayment of all orders before shipment of merchandise. No return without prior notice. Returns has to be in their original box unused with all tags intact.

Return And Exchange Policy:
A product can be return within 15 days of receipt. if I have misrepresented in the listing or left something important put. Items are not returnable if it does not fit you or you donít like the way it look or you change your mind. Only the item cost will be refunded. The cost of mailing will be the customers responsibility Products must be in new unused condition with all tags attached and in original packaging..

Shipping is non refundable. The shipping charges will be deducted from your refund. Refunds can be credited back to your credit.

Please give us details of your order and reason why it is return, or reason why you want a refund or exchange. If you do not contact us prior to returning the merchandise within the 15 days return policy period, we will reserve the right not to accept it. If we receive an unauthorized return after the 15 days return period has expired we will not accept the merchandise.

You must contact us

We accept international orders by USPS ground based on weight and destination. Or USPS Priority mail per customer request.

Shipping:

Flat rate shipping to one address only in the continental USA

Give us reason why you are returning the merchandise.

We accept check, money order, and credit card.

Your satisfaction is our primary concern.

Wholesale information:

  • To create an account, a valid permit and/or proof of tax exemption status is required.
  • All orders will be prepaid by credit card or Paypal.
  • Wholesale miminum order of the above required or orders as specified of order of 8 dolls. 50% less than our website retail price pus shipping and handling.
  1. Orders are shipped 3-5 days after order is placed. We will make our best effort to ship orders as soon as possible.
  2. Shipping are paid by the buyer and is charged at cost.
  3. For wholesale orders, shipping charges shown at the time the order is placed is an estimate. Actual shipping charges will be calculated at the time the order is processed.
  4. For more information about retailing please email us at info@nationofdolls.com
  5. To qualify we need to have an account with Nation of Dolls., details about your business, website, address, Fed Tax Id a valid CC on file.
  6. Prepayment are required of all orders.

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